1. Who we are
Softfin is a derivatives portfolio management and financial technology company. This Privacy Policy explains how we handle personal information collected through softfin.io and our stakeholder portal.
2. Information we collect
- Contact information you provide — name, company, email, phone, area of interest, and the message you send via the contact form.
- Authentication identifiers — Firebase Authentication credentials (email + password) for stakeholder portal access.
- Portal navigation events — page views, section opens, and timing inside the authenticated portal, used to understand which materials are accessed.
- Operational logs — IP address, request ID, user agent, and request timestamps, retained for security and debugging.
3. How we use it
Personal information is used to respond to enquiries, operate the stakeholder portal, send the materials you have explicitly requested, and meet legal and regulatory obligations.
4. Sharing
We do not sell personal data. We share it only with the service providers required to operate Softfin (hosting, authentication, database, error tracking, email delivery), and only to the extent they need to perform their function.
5. Retention
We retain personal information for as long as needed to provide the service and to satisfy applicable legal, accounting, or reporting requirements. Specific retention periods will be published in the final version of this policy.
6. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data, or to object to certain processing. Contact us to exercise any of these rights.
7. Contact
Privacy questions or requests: contact@softfin.io.